Call Stipends & Reimbursements

So you have just completed your first block of call… now how do you get paid for all those call shifts? This will help you figure out what to do to make sure you get paid!

Types of Call Stipends

In hospitalYou are expected to remain in hospital for the entire 24 hour period (+2 hours for handover). You are expected to leave by 10 am the following day.
Examples: CTU, Peds Wards
Out of hospitalYou are allowed to leave hospital, but must be available to return to the hospital at any point in time if required to assess a patient/do admissions. Generally you are expected to be in hospital until 5pm, then may leave if everything is completed at that point.
Examples: Community call on FM blocks, Hospitalist
ConvertedIf you were scheduled for a home call shift and meet both of the following criteria, then you may convert your shift:
1. Worked more than 4 hours after 5pm
2. At least 1 hour worked was between midnight and 6am
Qualifying shiftWhen you are on shift-based rotations where you work at least 1 hour between midnight and 6am, then you are entitled to a qualifying shift stipend.
Examples: Emergency, ICU, CCU
RoundingIf you are only expected to come in and round, but there is no call afterwards. Cannot be claimed for post-call rounding.$63.80$70.18

What counts as a “weekend”? Starts Friday night at 5pm and includes the rest of Saturday and Sunday.

I was on call on Friday and Sunday. Can I submit both as weekend calls? Yes! This was clarified in an email sent out by PARO in July 2019.

Emergency Department Shifts

When working emerg there are a few extra things to consider when submitting your call stipends.

You worked in a Family Medicine clinic during the week (Mon-Fri) and one day was an Emerg shift. This is most common on rural/community electives.
  • >1 hour worked between midnight and 6 am = In hospital
  • <1 hour worked between midnight and 6am = Out of hospital (home call)
You worked your half-day back in Family Medicine clinic and an Emerg shift on the same day.
  • The shift goes beyond 11pm = In hospital
  • The shift ends at/before 11pm = Out of hospital (home call)
You worked an Emerg shift without having your half-day back or a full week of clinic.
  • >1 hour worked between midnight and 6am = Qualifying shift
  • <1 hour worked between midnight and 6am, i.e., a regular shift = Not eligible for stipend

I worked an Emerg shift starting at 5pm on Friday, ending at 1am on Saturday. What can I submit this as? This would count as a weekend qualifying shift, since there was at least 1 hour worked between midnight and 6am, and this hour took place on a “weekend”.

FM Obstetrics (FMOB) Shifts

As per the new PARO-CAHO Collective Agreement, Family Medicine residents doing OB shifts can claim call stipends as follows:

  • Day Shift (7 am to 7 pm): Claim Out of Hospital Call Stipend as above.
  • Overnight Shift (7 pm to 7 am): Claim In Hospital Call Stipend as above.
  • 24 hour Shift (7 am to 7 pm): Claim In Hospital Call Stipend as above.

See your PARO contract for further details on call schedules. You can only claim one call stipend per call shift regardless of the day and post-call rounding does not allow you to claim a rounding stipend for the next day.

How Do I Submit Stipends?

Very easy – simply submit the dates and type of call done on this site.

You have 30 days from the end of the month worked to submit call stipends before uOttawa can decline to pay. For example, if you are submitting for Block 4 (ends Oct 19), then you have to the end of October + 30 days (Nov 30) to submit.

We recommend submitting ASAP so you do not forget and to ensure your call stipends will be paid!

Lieu Days

You can submit Lieu Days if you work any part of a statutory holiday. For 2020-2021, these are:

  • Jul 1, 2020 – Canada Day
  • Aug 3, 2020 – August Civic Holiday
  • Sep 7, 2020 – Labour Day
  • Oct 12, 2020 – Thanksgiving Day
  • Dec 25, 2020 – Christmas Day
  • Dec 26, 2020 – Boxing Day
  • Jan 1, 2021 – New Year’s Day
  • Feb 15, 2021 – Family Day
  • Apr 2, 2021 – Easter Friday
  • May 24, 2021 – Victoria Day

The Lieu Day should be taken within 90 days of the holiday worked.

In 2019, new PGY-1s were also able to claim Lieu Days for mandatory orientation sessions that occurred before July 1, e.g. Epic EMR training, DFM orientation, unit orientation, and UOttawa PGME orientation.

Lieu Days can be submitted on the same system as for requesting vacation days.

Education Reimbursement

Over the 2-year FM residency, you are allowed $600 in reimbursements for continuing education activities. These can include: conferences (including transportation), textbooks, journal subscriptions, educational apps, etc. The purchase of hardware is not covered. Keep all original receipts, including boarding passes and make copies for your records.

The request for reimbursement must be made within 20 working days (for conferences, within 20 working days from the return of the conference). You can find the reimbursement form here.

Second Parking and Taxi Claims

The University will pay for taxi usage under a few conditions, which are outlined in the PARO contract Section 19.7. Second parking will be paid if you have paid for parking at one location, then are required to park at a second location in the same day. This may occur if you are paying for parking at TOH, but also must pay at your home site for your half-day back. You can find the reimbursement form here.